These Terms and Conditions explain the basis on which accommodation at Rubis Signature Suites is reserved and enjoyed. By making a booking or staying with us, you agree to these terms. If anything is unclear, please contact our team before confirming your reservation.
A reservation request is subject to availability. Your stay is confirmed once the property has accepted the booking details and provided confirmation. Please ensure your name, contact information, dates and apartment selection are correct.
Displayed rates apply to the requested stay and may include applicable charges shown during booking. Payment arrangements are confirmed by the property; where payment on arrival applies, it is due at reception or as otherwise agreed with the team.
If your plans change, please contact us as soon as possible with your booking reference. Any cancellation, date change or no-show terms communicated for your reservation will apply.
Guests may be asked to provide valid identification at check-in. Apartments may only be occupied by the number of guests confirmed in the reservation, unless the property approves a change in advance.
Please treat the apartment, furnishings and shared facilities with care. Guests are responsible for loss or damage caused by themselves or members of their party beyond normal wear and tear.
For the comfort and safety of all guests, disruptive, unlawful or unsafe behaviour is not permitted. The property may take reasonable action where conduct affects other guests, staff or the premises.
On-site facilities and services are provided subject to availability, operating hours and any safety guidance. We may occasionally need to limit access for maintenance, security or operational reasons.
We use the information you provide to manage your reservation and communicate about your stay. Please refer to any applicable privacy information provided by Rubis Signature Suites for further details.
Our team can help clarify stay details, availability and any booking-specific conditions before you make plans.
Contact Our Team